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Introducing My New Customer Service Course on Highbrow

Toister Performance Solutions

That's the premise behind Highbrow , a service that features more than 2,500 training courses on topics ranging from personal growth to business skills. I've recently partnered with Highbrow to launch a new course, How to Serve Upset Customers. We all encounter challenging customers from time to time.

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What to Do During a Week Full of Distractions

Toister Performance Solutions

Advertising disclosure: We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Wednesday is Independence Day in the United States, which means many employees (and customers) are taking the week off.