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Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

There are a number of call center software solutions on the market, comprising more than half a dozen types of these tools. That’s not to mention the number of software tools that integrate with the various call center software solutions. With many potential combinations, picking the right call center tool software is no easy feat.

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6 things I learned from our WebRTC stress testing customers

Spearline

It relies on a lot of moving parts: location, network performance, connectivity, etc. In the last 8 years I’ve been on this journey of WebRTC testing and monitoring with testRTC, I had a chance to learn a lot from our customers. At that point, you will need to stress test your WebRTC service. Do they all succeed? Do some fail to connect?

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