make-connections-that-matter-with-cohorts-at-empower Blog Related Topics 
Nicereply
JUNE 18, 2020
The funny thing is, customers who churn have the same effect on your business even when you are still making sales. By putting into place effective customer retention programs early, you can make sure customers would never think of walking out the door. That’s where customer retention comes in. What is customer retention?
Branch Mesenger
AUGUST 29, 2018
Companies will never love a company until the employees love it first. -- Simon Simek. Today, employee engagement is at all-time lows. 33% of employees today are ‘engaged’. Of employees 18-24, only 26% are ‘engaged’. At the same time, customer experience (CX) is evolving rapidly. Customers prefer caring, empathetic and engaged employees.
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