kayako-alternatives Blog Related Topics 
Kayako
MAY 13, 2022
Discover Kayako Self Service. If they can’t easily and quickly find answers, they may doubt if the company understands their needs and may seek alternatives. Blog posts. The post The Importance of Customer Self Service Portal appeared first on Kayako. Let’s look at the elements of a self-service portal. White papers.
Kayako
OCTOBER 8, 2015
Founder of CoSupport , and host of UserConf, the only customer support conference, Sarah Hatter will be joining Sarah Chambers, Head of Support here at Kayako for a webinar on Thursday 15th October to discuss the common communication mistakes support teams make. Sign up for it now. Communication is key. Click To Tweet.
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Kayako
APRIL 28, 2016
A good example would be: Hi John, Thanks for contacting Kayako Support, how may I help you today? Check if there is any alternate solution available which might not be an ideal solution but maybe just good enough for the customer to meet their requirement. Do get back to us if you have any feedback or comments related to this blog.
Kayako
JANUARY 26, 2017
As your team reads content in the community, they’ll find ideas for other useful videos, gifs to help members, and potential blog post topics. Here’s an example from the Kayako community. A user is seeking help with setting SLAs in Kayako classic. ” Gary McGrath, Customer Success Consultant at Kayako.
Kayako
SEPTEMBER 15, 2015
We’ve written a lot of emails over 13 years here at Kayako – specifically customer support emails – and nothing takes the anxiety out of writing a perfect email like doing it everyday with customers at various stages of rage, patience, and technical ability. I’m talking about Crystal. More on this later.).
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