kommunicate

AUGUST 3, 2021

In July, we have added some powerful features to your favorite customer support automation tool. The post Here’s What’s New from July 2021| Kommunicate Product Updates appeared first on Kommunicate Blog. Let’s jump into new features!

Chatbots 98

Chatbots Customer Support 98

Aspect

JUNE 24, 2021

The next ASUGA webinar, Proactive Outreach and Debt Collections Best Practices for Positive CX will explore the importance of balancing compliance with agent productivity. Practices for building Collection campaigns which balance agent productivity with compliance for maximum ROI . Topics to be explored include: .

Best practices 62

Best practices Contact Center Technology Customer Experience 62

ViiBE Blog

JULY 15, 2021

ViiBE Blog. July 15, 2021. Some common questions that agents get asked include inquiries about return policies, what happens if an item is broken, issues around products not being delivered, and confusion or complaints around product or service descriptions not being accurate. 26 August 2021. 25 August 2021.

Call Center 52

Call Center Call center experience Self service CRM 52

ViiBE Blog

OCTOBER 28, 2021

ViiBE Blog > Remote Customer Service > Digital Customer Experience What is digital CX? Customer experience Insurance , Retail , SMB Kelly Dell October 28, 2021 Share this article Contents Share this article Contents It’s crucial nowadays for companies to understand what is digital CX (customer experience). Download now 3.

B2C 52

B2C Sales Technology Customer Experience 52

ViiBE Blog

JULY 8, 2021

ViiBE Blog. July 8, 2021. Mostly used in finance and healthcare, Palo Alto’s advanced firewalls and cloud-based security products are used by 85% of Fortune 100 companies. Get updates and learn from industry experts. 26 August 2021. 25 August 2021. 24 August 2021. 23 August 2021.

Government 52

Government Automotive Transportation Construction 52

ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Read now What are the ways to use CRM? CRM systems store all of your customer information in one place.

CRM 52

CRM Upselling Sales Marketing 52

ViiBE Blog

JUNE 15, 2023

ViiBE Blog Screen-sharing vs co-browsing: what to choose for your business? By understanding the unique capabilities of these technologies, you can optimize your remote collaboration efforts and drive enhanced productivity and engagement within your organization. product demos), screen sharing may be the better choice.

Technical Support 52

Technical Support CRM Technology Education 52