Creative Virtual

JULY 10, 2020

Now that we have reached the halfway point of the year, I was curious to take another look at our virtual agent traffic and once again enlisted the help of my colleague and analyst guru, Lester Lane. In fact, our very first enterprise customer was a large financial services group – and they are still a customer today!

Virtual Agent 52

Virtual Agent Banking Self service Government 52

Nicereply

SEPTEMBER 8, 2020

In his book Getting Things Done: The Art of Stress-Free Productivity , productivity guru David Allen introduced the now-famous idea of the “two-minute rule.” The post Celebrate National Fight Procrastination Day with these 8 tips to be more productive appeared first on Customer Happiness Blog. The two-minute rule.

Management 104

Management Personalization Customer Support 104

Customer Guru

APRIL 17, 2018

A research conducted by Earned Brand proved that the stronger the relationship between a consumer and a brand is, the better able a brand will be to weather marketplace disruptions as well as introduce new disruptions of its own. The post 8 irrefutable reasons why customer experience is important for growth appeared first on Customer Guru.

Customer Experience 141

Customer Experience Customer advocacy Wait times Marketing 141

Customer Guru

MAY 22, 2018

Market leaders in every industry are introducing newer ways to improve employee engagement. The post 8 Tried and Tested Methods For Improving Employee Engagement appeared first on Customer Guru. I would be delighted to get more suggestions on what else has worked for your organisation.

Employee engagement 96

Employee engagement Coaching Surveys Construction 96

Customer Guru

JUNE 26, 2018

It has introduced a mobile app called ‘ Sephora Virtual Artist ,’ which is an augmented reality tool that lets the customer try on different looks and products virtually. The post The leading retailer in omnichannel experience: Sephora appeared first on Customer Guru. Do let us know!

Multichannel 82

Multichannel Marketing Technology Sales 82

Amity

JULY 26, 2018

This blog will teach you how to write an effective customer success job posting that will give you a pool of stellar candidates. Introducing the position. Introducing the company. Introducing the position. Introducing the company. Purpose of the position. Responsibilities of the position. Experience and background.

Chief Customer Officer 65

Chief Customer Officer Metrics Engineering Sales 65

Customer Guru

MARCH 5, 2018

Written by Sonal Jaiswal | Evangelist, Customer Guru. Breaking silos, introducing newer metrics, bringing in newer processes to capture and analyze feedback effectively are all part of the change. appeared first on Customer Guru. The theme for International Women’s Day 2018 is Press for Progress. Champions Change.

Customer centricity 110

Customer centricity B2B Feedback Morale 110