high-traffic-does-not-equal-good-customer-experience Blog Related Topics 
Spearline
MARCH 15, 2022
Today, telecommunications traffic largely passes over a packet-switching network and very often over the public internet. Another common and equally frustrating annoyance that affects phone calls is jitter. According to Cisco, 30ms is the acceptable amount of jitter time for a customer. What are the different types of jitter?
REVE Chat Blog
APRIL 29, 2020
Chatbot leads may be mountainous for small businesses but when designed and deployed in the right way, it could turn your business ROI high with no qualms. Every business has different chatbot use cases on how they can engage customers in a better way. Why chatbots are important for lead generation? Better return on investment (ROI).
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Callminer
AUGUST 1, 2017
Tyler Riddell is the Vice President of Marketing for eSUB with over 15 years of experience in Marketing, Product Management, Advertising, and Public Relations. One of the most important aspects of a call center is that phone traffic flows correctly…”. It ties up lines and makes the whole center fall behind. Alex Tebbs. Rachel Ivers.
Kayako
FEBRUARY 14, 2018
They’re good quality and generally last a good while. Cars, coffee makers, clothing… they’re as good as they’re going to get. What does that mean for businesses? When consumers don’t feel the need to look around as much, your business depends on customer retention and loyalty to survive.
NobelBiz
MAY 2, 2023
Welcome to this insightful blog post, where we discuss building a successful outbound lead generation strategy for contact centers. Industry experts Ali Janjua, the president and co-founder of Work LLC, and Mike McGuire, with 24 years of experience in contact center operations, share their knowledge and tips for the lead generation community.
customer sure
NOVEMBER 26, 2014
But bigger does not mean better and we’ve been learning how to beat some well established brands. We’re also starting to find that some customers leave the competitors and come and join us. Outstanding Customer Service. Customers of large companies can feel helpless. Good one guys.”. Bar nothing.
LiveChat
APRIL 30, 2018
We’re using SMS to inform our family members we’ll be late for dinner, share new experiences, jokes or ideas with our friends or postpone meetings due to ever growing traffic. Why don’t you use SMS as means to inform your customers about new products, time-limited offers or discounts? How exactly does it work?
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