Netomi

JANUARY 5, 2022

He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast. Customer service leaders come in all shapes and sizes. This is especially true in the customer service industry. Can I Work a Customer Service Job from Home? Adrian Swinscoe.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Mindtouch

MAY 13, 2016

What do SAP, Oracle, Microsoft, SalesForce, and Gainsight ALL have in Common? Ok, so Gainsight might produce the software that others use to listen in, but that doesn’t mean they don’t track their own customer’s heartbeat as well. A hand on their customer’s pulse!

Self service 48

Self service SaaS Sales Best practices 48

JustCall

APRIL 12, 2023

If you’ve been using Gong and are looking for a Gong alternative, this blog is for you. They propose to be faster, more intuitive, and more cost-effective than Gong. When browsing for an efficient tool, people look for key parameters such as ease of use, time-saving ability, lead qualification features, training and meetings, and so on.

Sales 52

Sales Coaching CRM Contact center software 52