TechSee

JUNE 25, 2019

Artificial intelligence (AI) – the science that deals with the creation of human-like learning and reasoning capabilities – has been catapulted into the spotlight in recent years. In fact, Gartner predicts that by 2020, 85% of all customer interactions will no longer be managed by humans.

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SmartKarrot

MARCH 8, 2022

Now get ready to be inspired as we shine a spotlight on these powerful women and how their achievements are shaping the industry. Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. Who else would you nominate? Please tell us in the comments! Allison Pickens.

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Netomi

FEBRUARY 28, 2022

Ahead of International Women’s Day, we are shining a spotlight on these female powerhouses – read on for Netomi’s list of 25 women in CX to watch out for, in 2022. Encouraging Sumo Logic’s customers to learn how to use real-time data analytics across the two solutions, this empowers them to “do more with their data,” Dione said. .

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