This Doesn’t Have to Keep You Up at Night: How to Seamlessly Transition Your Outsourced Customer Care Program
BlueOcean
MARCH 19, 2024
On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. Long Story Short: Outsourcing is a business of wins and losses. Identify the required resources on both sides of the equation and ensure that you can clear calendars to meet milestones.
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