ProProfs Blog

JUNE 30, 2020

Fred Reichheld’s The Loyalty Effect is a national bestseller that discusses the power of loyalty-based management and its highly profitable alternative to the economics of perpetual churn. So, those who would like to learn how they can write crisp must give this book a read. Author: Fred Reichheld. Goodreads Rating: 4/5.

Customer Service 128

Customer Service Chief Customer Officer Customer centricity Marketing 128

ProProfs Blog

MAY 18, 2021

Through this blog, let’s explore the tips and tricks to tackle the confusion of every survey creator “How many questions should be asked in a survey?”. Alternatively, the efforts made by a customer while interacting with your brand can be measured by a customer effort score (CES). Avoid Survey Fatigue.

Surveys 78

Surveys Employee engagement Feedback Complaint resolution 78

aircall

AUGUST 13, 2021

Second, VoIP system installations and maintenance cost way less than wired alternatives. In the end, you get a crisp voice transfer and sharp HD images during videoconferencing. The post The Benefits of Using a VoIP Provider for Your Business appeared first on Aircall Blog. They also take care of the phone’s technical backend.

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voip Interactive Voice Response APIs Call Center 62

ProProfs Blog

JANUARY 30, 2020

In this blog, we aim to collate various customer engagement statistics in one place that will give you an idea about various aspects of engagement with customers. Make sure to keep your posts crisp, clear, and short to engage more people on them. Impacts of consistent engagement. Customer loyalty. Source: Invespcro ) Tweet this.

B2B 204

B2B Banking Personalization Employee engagement 204

ProProfs Blog

DECEMBER 30, 2021

On the other hand, secondary research can be a cheaper alternative but may not fulfill your business objectives. Be Crisp And Clear. All in all, both primary and secondary kinds of research have associated benefits. While primary research is more accurate due to its first-hand data, it can be more expensive and time-consuming.

Surveys 78

Surveys Marketing Education Feedback 78

LiveChat

FEBRUARY 4, 2016

However, we found out that it’s not really about offering two more options but offering alternative onboarding routes for different types of users. All the options got new, crisp and more intuitive copy. You can sign up for our blog newsletter to get a notification whenever a new post goes live. Let me explain.

Accountability 40

Accountability Personalization Customer Experience 40

SmartKarrot

APRIL 27, 2022

Are there any alternatives? Keep the presentation simple, crisp, and normal. If yes, deep dive into this blog without wasting any more time! What are the risks involved in the product or service? Do we have the resources? Is there a need for hiring to handle this? Is the process unsustainable? Would this yield ROI?

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Chief Customer Officer B2B Feedback 10