AI Customer Service: Today’s Most Transformative Technologies
TechSee
JUNE 25, 2019
AI customer service technologies have given rise to a wide range of customer-facing platforms, all of which help companies provide a level of service beyond human capacity. In fact, Gartner predicts that by 2020, 85% of all customer interactions will no longer be managed by humans. A Tata Consultancy Services survey found that 31.7%
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