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Vital for your careers: learn from the worst decisions we have made

Beyond Philosophy

Expanding Too Quickly Around 2004, I made the mistake of thinking that my global Customer Experience Consultancy was about to experience rapid growth. At this point, I had done little more marketing for my Customer Experience consultancy than writing and marketing the books. Also, if you do find a great employee, hang onto them.

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How to Successfully Implement Customer Journey Analytics – Part 1

Pointillist

Estimate project duration by speaking with the vendors you have shortlisted and any industry consultants/analysts who may be advising you. Outbound Sales Call. Training is most successful when conducted in-person but if that is not an option, a live webinar would work too. How to Select Your Initial Customer Data Sources.

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41 Best Sales Podcasts Every Sales Pro Should Listen to Weekly

CrazyCall

The podcast is must-listen for sales representatives or organizations that use cold email or are considering to use it as part of their sales program.” – Christian Banach, Independent Outbound Sales Coach & Trainer. The Brutal Truth About Sales & Selling. For: SMB owners, entrepreneurs, sales reps.

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How to Successfully Implement Customer Journey Analytics

Pointillist

Estimate project duration by speaking with the vendors you have shortlisted and any industry consultants/analysts who may be advising you. Training is most successful when conducted in-person but if that is not an option, a live webinar would work too. Once completed, compare how much time you took versus originally planned.