Call Center Security Considerations: Protecting Information in Onshore and Offshore Models
Global Response
OCTOBER 17, 2023
Bad news first: data breaches are costly, and they’re becoming more and more common. According to research from IBM , the average global cost of a data breach in 2023 was $4.45 billion compromised accounts and records due to data breaches in 2023 alone. Let’s take a look at how to protect vulnerabilities present in each model.
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