Remove Blog Remove Call Logging Remove Conference Remove CRM
article thumbnail

Transform Your Insurance Business with Hosted PBX

Hodusoft

A modern, hosted PBX system is a cloud-based phone system that allows businesses to make and receive calls over the internet, and can therefore bring numerous benefits to an insurance business where every second matters. This can include call forwarding, voicemail, conference calling, auto attendant, and CRM integration.

CRM 52
article thumbnail

What is a Softphone? (Definition, Features, Benefits)

JustCall

Softphones are computer-based phone systems that allow users to make and receive phone calls over the internet. In this blog, we will discuss everything that you need to know about softphones. A softphone is software that lets people use a computer or phone to make phone calls over the internet. Video Calls.

voip 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Top 8×8 Alternatives & Competitors in 2022

JustCall

In this blog, we will look at some of the most relevant alternatives to 8×8. Call recording – Record and monitor agent calls to improve quality and performance. Automatic saving of customer details – Automatically log calls, texts, voicemails, etc. into a CRM without any manual intervention.

voip 52
article thumbnail

Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

Predictive Dialer: An automated calling system, typically used for sales. Call Accounting: Also known as call logging, these tools collect and record phone usage within a call center. Your call center isn’t a stand-alone system. Be mindful of integrations. Likewise, check for the basics.

article thumbnail

10 Benefits of Human-Centered Design

aircall

You have to do more than read about them, analyze them, and talk about them during a conference call. With the help of your CRM, you already have some data about your customers. Leverage cloud phone system features to respond more quickly to customer calls to cut down on wait times and callbacks.

article thumbnail

4 ways a collaborative phone solution will benefit your customers

aircall

A traditional phone installation can be rather fragmented: SIP phones for hardware, disparate software for contacts, call logs, support tickets, task assignment, etc. No one likes calling a support number and feeling like a problem being passed around like a hot potato. How does a collaborative phone solution work?

article thumbnail

4 ways a collaborative phone solution will benefit your customers

aircall

A traditional phone installation can be rather fragmented: SIP phones for hardware, disparate software for contacts, call logs, support tickets, task assignment, etc. No one likes calling a support number and feeling like a problem being passed around like a hot potato. How does a collaborative phone solution work?