author Sheila-McGee-Smith Blog Related Topics 
Cisco - Contact Center
FEBRUARY 1, 2021
Join renowned contact center industry analyst Sheila McGee-Smith and Cisco Contact Center VP/GM Omar Tawakol for a live stream on February 3, 2021, as they discuss five essential elements for the contact center platform of the future, and how Webex Contact Center delivers these. A Transporter By Any Other Name.
Vistio
SEPTEMBER 30, 2021
He is now predominantly a communication advisor who has written numerous books and blogs on technology, work, and globalization for notable media outlets like Huffington Post and the BBC. Sheila McGee-Smith, Industry Consultant. Sheila contributes thought-leadership through multiple channels. Jay McBain, Analyst.
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Fonolo
JANUARY 31, 2018
We’re going to tackle all of those topics in the months ahead on this blog, but first we’re reading everything we can so we can bring you the most accurate analysis. We’re delighted that so many of you subscribe to this blog or visit us every week. With so much content out there, it’s an honor that you make time for the Fonolo blog.
Avaya
JANUARY 26, 2018
Financial services institutions—specifically investment firms, credit institutions and trading venues—are subject to MiFID II, including companies that are headquartered outside of the EU but do business there ( for a more thorough overview, see this blog by industry analyst Sheila McGee-Smith ).
RichCall
SEPTEMBER 13, 2017
Here are the experts: @Jon Arnold , an independent research analyst with a great blog. Nate Brown , VP of Communication for the HDI Music City Chapter and is the founder/author of CustomerCentricSupport.com. Sheila McGee-Smith , an enterprise communications industry analyst. Al Hopper , cofounder of DoLabSATX.
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