Analysts Establish AI-enhanced Self-Service as a Category and Name First-Ever Leaders
SmartAction
NOVEMBER 7, 2018
In the contact center, it isn’t often that a new category of technology emerges. Moreover, they have recognized the need to name leaders in this emerging category. This week, for the first time ever, Frost & Sullivan has named this same category, identifying it as “AI-enhanced Self-Service Solutions.”
78 
Let's personalize your content