NICE inContact

JULY 23, 2019

Three weeks to a future-proof customer engagement hub? Discover how in our webinar, A Customer Engagement Hub in Less than Three Weeks. . The post A Customer Engagement Hub in Less than Three Weeks appeared first on NICE inContact Blog.

Contact Center 55

Contact Center Customer Experience Marketing Best practices 55

aircall

JANUARY 5, 2022

Days or even weeks later, extend an offer to your top pick. If there were ever a question of how important a high-performing technology team is to an organization’s success, the pandemic has provided an unequivocal answer. By investing in integrated business tools, they’ve been able to develop sustainable long-term growth strategies. .

Employee engagement 62

Employee engagement Benchmark Surveys Technology 62

Amity

OCTOBER 31, 2016

Uberflip's intuitive and powerful platform helps marketers tailor and leverage content to engage with their audience at every stage of the buyer journey. I’m the VP, Customer Success here at Uberflip. I see our team’s responsibilities as falling into three broad categories. That’s when I came on.

Coaching 0

Coaching Engineering Upselling Marketing 0

Callminer

SEPTEMBER 5, 2017

The problems that plague the minds of QA and monitoring teams are many, but some are more prominent than others – and have a bigger impact on the company’s bottom line. The problems that plague the minds of QA and monitoring teams are many, but some are more prominent than others – and have a bigger impact on the company’s bottom line.

Call Center 140

Call Center call center software outsourcing Coaching 140

ClientSuccess

SEPTEMBER 24, 2019

Welcome to our blog series CSM from the Trenches, a community for frontline Customer Success Managers (CSMs) that discusses trends, best practices, and advice for the frontline. One of those questions asks, “ What are two or three ways you’ve established (or improved) “customer success as a culture” within your organization?

Engineering 40

Engineering SaaS Sales Best practices 40

RichCall

SEPTEMBER 13, 2017

With the rise of technology that allows better customer service, customers are becoming more demanding – that’s why to satisfy and retain them, you need to develop your contact center in accordance with the worldwide trends. connected customer journeys with 9 channels in most contact centers. of companies. omnichannel.

Contact Center 64

Contact Center Technology Benchmark Chatbots 64

Branch Mesenger

FEBRUARY 2, 2018

Shiftonomics Webinar: How Personalization & In-Store Experience Impact the Future of Retail. Webinar Date: Hosts: * Taylor Pipes, Content, Branch Messenger ( [link] , [link] ). Ryan Broshar, Managing Director, Techstars ( [link] , @techstars). Going over our agenda for today, we're gonna break down the in store experience.

Real estate 67

Real estate Marketing Technology Personalization 67