8x8-intelligent-customer-assistant Blog Related Topics 
Spearline
MARCH 29, 2022
Spearline helps us monitor our call quality, and makes us aware of any issues that our customers might report. Bud Lee Director, Software Quality Engineering at 8X8 What are Spearline alerts? Spearline alerts help us to identify potential outages quickly so we can contact carriers and affected customers right away.
Hodusoft
NOVEMBER 29, 2022
Before the advent of contact center software, customer service representatives would handle all customer requests and complaints through telephone calls. Out of them, only a few are worthy and enable businesses to excel in their customer service and support endeavors. Top 10 Contact Center Software for 2022-2023. RingCentral.
Expert insights. Personalized for you.
98 
Let's personalize your content