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What’s the secret? 10 rules for creating a incredibly successful consultancy

Beyond Philosophy

I am not saying that it was beneath me, but it was a lesson in practicality, I assure you. However, there are numerous ways to get there today, including social media, blogging, podcasts, etc. I knew how to work with them and how to sell to them. 10 Rules for Building a Successful Consultancy Be brave and be committed.

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21 Most Active Sales Influencers on Social Media in 2018

CrazyCall

Of course we can’t highlight thousands, indeed tens of thousands of inspirational and experienced sales executives, but we’ve created this list of 21 influencers who constantly share helpful advice, sales tips & tricks on social media and make up the world of sales, including the social selling. Sales influencers adore doing this.

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12 Killer Posts We Published in 2018 on LiveChat Blog

LiveChat

It was a good year for the LiveChat blog. Our blog was visited every month by over 100k visitors , who spend 8 minutes on each page on average. Let me proudly present a list of 12 killer posts we’ve published this year on LiveChat Blog. How we reached 100,000 unique views a month on LiveChat blog. It was just great.

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How will the economic downturn affect Customer Success? Learn from three SaaS CEOs.

ChurnZero

With sweeping layoffs, forecast misses, and budget cuts in the news, there’s one question running through the mind of every Customer Success leader right now: What can I do to prepare my department for the impacts of the economic downturn? Customer Success is a proxy for the customer—treat it as such.

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Life at Uniphore: Meet Andrew Dahlkemper, Chief People Officer

Uniphore

As part of our ongoing “Life at Uniphore” series, we interviewed Andrew Dahlkemper, Uniphore’s new Chief People Officer. Andrew shared his thoughts on the value of company culture, how to empower a growing workforce and what leadership lessons he’s learned from nearly two decades in the tech industry. At around 6 a.m.

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Customer Experience Influencers You Must Follow – Part 1

Customer Guru

She has over 16 years of experience in areas of market research, program management, marketing, instructional design, and training. Augie Ray is the Research Director in customer experience for Marketing and CX leaders at Gartner. He has tremendous experience in social media marketing and customer experience management.

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6 Customer Retention Strategies that Work [ + Examples]

Nicereply

It’s more profitable than acquiring new customers, and it costs less money to keep existing customers than to acquire new ones. Invesp found that acquiring a new customer can cost five times more than keeping an existing one. A good customer retention strategy is the top investment you can make for your business.