JivoChat

OCTOBER 14, 2021

You will have automated backups, as well, to prevent losing any data, in case of a hacker attack, for example. Automated backups. All your data is going to be secured by daily or weekly automated backups. . You will count on more than 150 free apps, enabling you to create CMS sites, forums, and blogs, with no complication.

Customer Support 52

Customer Support Accountability Sales Marketing 52

JustCall

FEBRUARY 11, 2022

Sales associates serve as the direct point of contact between the company and the consumer. Serving as the main link of contact between your company and your customers. 5+ years of experience in sales. Automation is a Life Saver. Automation has replaced these repetitive actions.

Sales 52

Sales B2C call center software B2B 52

JustCall

AUGUST 5, 2020

In this blog, we will take a look at all the important sales tools that will help your team step-up their sales efforts. Most importantly, the in-built automation reduces the toll of work on sales reps. The inbuilt sales mentor sorts this problem through automation. To succeed in sales, you've ought to work smarter over harder.

Sales 98

Sales CRM Analytics Accountability 98

Nicereply

SEPTEMBER 25, 2023

In this blog post, we’ll help you master NPS email by covering the following: Practical tips and strategies to craft a successful NPS email. Choose the Right Time to Send NPS Email Surveys 5. Focus on clarity, keeping essential elements like the NPS question front and center. Use Friendly But Concise Language 3.

Surveys 52

Surveys Feedback Best practices Personalization 52

REVE Chat Blog

MAY 21, 2020

How chatbot best practices help you to build the right bot that benefits your business? Chatbots as a tool can help your business to strengthen your customer relationships along with many other significant benefits. Automated customer support – Gartner says, “Customer service is the most important factor in business success.”

Best practices 70

Best practices Chatbots Scripts Personalization 70

Netomi

JANUARY 5, 2022

So much so, we built the best chatbot and AI tool to help automate the low touch, mundane tasks support teams are inundated with. He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast. Aimee Lucas.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Comm100

DECEMBER 14, 2022

With 100% of customers clamoring for self-service options — be it for setting up demos or answering product questions — it’s no wonder that ‘improving customer experience’ has catapulted to the top three automation goals of marketers everywhere. What is customer experience automation? Benefits of customer experience automation.

Customer Experience 52

Customer Experience Chatbots Feedback Self service 52

Uniphore

JUNE 7, 2021

One of the most hyped new trends in the contact center is agent assist software. Nearly half of the respondents (46%) reported most often using the software to automate tasks and reduce average handle time. Will Agent Assist Automate Tasks and Reduce AHT? Automate post-interaction activities and trigger follow-ups.

Call Center 59

Call Center Scripts Average Handle Time Analytics 59