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Is There Too Much Content? The Importance of CX in Media Streaming

Stratifyd

Though the many streaming services rake in revenue from subscription fees, keeping customers engaged with the best purchased and original content and great CX is what keeps them returning month after month. Content, Content, Content. The Future of Streaming.

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Essentials of a SaaS Business Model

CustomerSuccessBox

Customers pay for the licenses before using them. They also pay an annual maintenance cost calculated on the cost of acquiring these licenses (typically 15%). In our case, recorded revenue accounting each month equals 1/24th of the total value of the contract. The customer pays his bill once a year, quarter, or month.

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