Global Response
JULY 17, 2023
Considering switching to a cloud-based call center solution? Compared to legacy solutions, or on-premise contact centers, cloud-based solutions make much more sense—and offer a lot more flexibility—for today’s market. Ready to perfect your CX? Surely, that can’t be secure?
Global Response
JULY 23, 2023
When you look for a call center provider, double-check from the beginning that they are certified and compliant with US-based data privacy and security laws, looking for things like PCI compliance, SOC-2 compliance and HIPAA (if relevant). FAQs How do call centers handle multiple languages?
Global Response
JUNE 20, 2023
With innovation and technological support from both cultural and governmental influences, it’s created a strong sense of agency, innovation and development for call center solutions. Save money and increase sales with a brand-obsessed, people-first team that delivers a high-touch, superior customer experience, every time.
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