40 Best Customer Service Books We’d Recommend to Support Operators
ProProfs Blog
JUNE 30, 2020
It was featured in famous magazines and papers like Industry Week, Entrepreneur, Dallas Morning News, Miami Herald, and others. How to Revolutionize Customer Employee Engagement with Big Data and Gamification. Author: Jill Griffin. Goodreads Rating: 3.8/5. The Loyalty Effect. Author: Fred Reichheld. Goodreads Rating: 4/5.
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