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Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

as we explore the many activities and opportunities that will help your company navigate a successful course in the multifaceted customer service and support world. CRM Evolution 2018 – Conference and Expo April 9 – 11, Washington, DC. Monetising Big Data in Telecoms World Summit 2018 April 23 – 24, Singapore.

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How Your Business Can Quickly Adopt a Customer First Strategy

C3Centricity

Read on for some of the most useful tips I’ve seen on the topic of adopting a customer first strategy. A customer first strategy is not that difficult to implement. Just think customer first in everything you do! CEX #CRM #CustomerFirst Click To Tweet. REASONS TO ADOPT A CUSTOMER FIRST STRATEGY.