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ShepHyken
JULY 15, 2022
The stakes have effectively been raised, and they’ll continue to go up for product brands, service providers, and client-based companies alike. . And as a result, we’ve become addicted to the on-demand whatever-you-want immediacy, the ridiculously easy swipe-and-receive culture, plus the reassurance that comes with no-hassle returns.
ShepHyken
JULY 30, 2021
He writes about how businesses can be more successful by implementing changes that will boost client satisfaction. One way to do that is by implementing changes that will boost client satisfaction. . Your current and potential clients are now looking to spend their money on themselves and make changes in their businesses.
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Beyond Philosophy
APRIL 25, 2024
In my career, storytelling demonstrating why they should be doing something through an example of another client facing a similar issue in their experience is very effective. This exercise allowed my potential clients to understand the concept personally. Storytelling is an essential part of communication with customers, too.
ShepHyken
FEBRUARY 12, 2024
Thanks to Gen Z, Deeper Connections Will Become the Currency of the Future by AmberNechole Hart (Adweek) Empty ecommerce gets you to checkout fast but gives no reason to return. My Comment: Gen Z will become the most powerful force of consumers in the next few years. Here are my top five picks from last week.
Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion
In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems.
ShepHyken
SEPTEMBER 29, 2022
I’ve been working with an amazing client. We have helped the client create a customer experience vision and define five behaviors everyone must exhibit to bring the vision to life. During a recent call with the client, we talked about the posters on the walls. This makes me very proud of the work we do. .
Beyond Philosophy
NOVEMBER 25, 2023
My client is disappointed with their results. When my client shared this with me on a recent call, I was neither surprised nor perplexed about what was going on with them. Their experience improvement efforts have been successful, but not as wildly successful as they had hoped. However, not every department realizes it.
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