CX Global Media

JULY 11, 2019

This is one of the reasons I developed the Contact Center Virtual Summit , to advance the traditional approach to educational conferences and event-type learning. From conference to On-demand Learning. The CCVS Playbook and Planner helps you get the most out of this modern contact center conference. Playbook and Planner.

Contact Center 120

Contact Center CCNG Morale Coaching 120

Global Response

APRIL 22, 2019

Four inspiring featured keynotes, awards celebration on Expo agenda The description of keynote speakers for the ICMI Contact Center Expo in Fort Lauderdale alone is enough to inspire prospective conference-goers to both more. The post Global Response exhibits at ICMI Expo appeared first on Global Response.

Contact Center 48

Contact Center 48

NICE inContact

AUGUST 30, 2016

This year’s inContact User Conference (ICUC) is almost one month away and we want to prepare you for the extensive learning opportunities, networking and fun that are about to take place! Check out our agenda to customize your ICUC experience. inContact Mojo Awards Luncheon. Solutions Lounge.

Customer Experience 78

Customer Experience Best practices Contact Center Feedback 78

Amity

AUGUST 24, 2016

It’s best to start with an agenda that lists the points you want to cover. You can expect some divergence from your agenda as tangents and other issues come up. However, preparing an agenda helps to keep the meeting on point. Not Giving the Meeting Your Full Attention.

Technology 63

Technology Personalization 63

Livepro

JULY 4, 2018

We’ve listened to your feedback and this year there will be more networking opportunities, more hands on sessions and a more streamlined Awards showcase. EVENT DETAILS: SYDNEY 30th AUGUST 2018. 8:30am at Kirribilli Club Lavender Bay. 11 Harbourview Cres, Lavender Bay NSW 2060.

Feedback 40

Feedback Management Personalization Customer Service 40

Livepro

JULY 26, 2017

The day kicks off at 8:30 am with an agenda that is packed with special presentations, interactive Q & A panels, networking opportunities, future features and a roadmap for livepro and of course, the first annual livepro Awards for Customer Service Knowledge Management Excellence! EVENT DETAILS: SYDNEY 25th JULY 2017.

Banking 40

Banking Feedback Management Customer Service 40

ClearAction

OCTOBER 12, 2022

By video conference or in-person workshop, ask these representatives to review CX/EX/PX comments about the Vital Few element. Make sure it’s on meeting agendas (at the front end, not the back end of meetings). Notice: You’re invited to celebrate your team’s progress through our CX Team Sport Awards !

Metrics 62

Metrics Management Sales Surveys 62