APIs Call Logging Document Metrics 
NobelBiz
NOVEMBER 27, 2023
Advanced call logging is a vital tool for businesses to enhance communication management and operational efficiency. By automating the collection and organization of call details, businesses can gain valuable insights into their communication activities, improve customer interactions, and drive informed decision-making.
aircall
APRIL 19, 2021
During conversations, your employees can continue learning more about customers and document everything in a central place that’s accessible to other employees. A voice ecosystem starts with VoIP (voice over internet protocol) technology and an open API (application programming interface). Allows you to create customized workflows.
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JustCall
OCTOBER 25, 2022
This is because the calls are made using an internet connection. . Maintaining records of all the call data plays an important role in making business decisions. Call logs are one of the advanced features to look out for when considering business phone options. Call & Voicemail Transcriptions (Add On)*.
JustCall
APRIL 5, 2023
API and Webhook access is available for Premium and Custom plans. API and Webhook are also available for Pro and Enterprise plans. Call routing and skill-based routing have direct bearing on these metrics. Integrations with several other apps like: Prodoscore, Kustomer, Miro, Zoom, Microsoft Teams, Happy Fox, etc.
JustCall
APRIL 12, 2023
Look for an alternative that offers APIs to integrate it with other tools you use. Ensure that the vendor provides excellent support, such as documentation, training, and responsive customer service, in case you encounter any issues or need help with the software. Also, see if it works on different devices and web browsers.
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