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What is CCaaS (Contact Center as a Service): Definition, and Benefits

JustCall

Contact centers that install all their hardware, infrastructure, and technology at their office premises are called on-premise contact centers. Cloud Contact Center. A cloud contact center is hosted in a data center. CCaaS is essentially contact center software hosted on the cloud.

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Top 8×8 Alternatives & Competitors in 2022

JustCall

In this blog, we will look at some of the most relevant alternatives to 8×8. per user per month Premium – Message, video, and phone features and an open API at $33.74 per user per month Ultimate – Message, video, and phone features and an open API at $44.99 per user per month. Microsoft Teams.

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JustCall Vs 8×8: Who Can Seal Your Business’ Fate?

JustCall

This blog dives deep to pull out insights that help you choose. User Interface Comparison The user interface is the first point of contact between the user and the application. Moreover, JustCall users in the Premium and Custom plans get API and webhook access, which allows them to build bespoke solutions.