AWS Machine Learning

NOVEMBER 17, 2022

Their production segment is therefore an integral building block for delivering on their mission—with a clearly stated ambition to become world-leading on metrics such as safety, environmental footprint, quality, and production costs. Yara has built APIs using Amazon API Gateway to expose the sensor data to applications such as ELC.

APIs 92

APIs Accountability Metrics Engineering 92

AWS Machine Learning

JUNE 5, 2023

For example, when a neural network is trained, the weight of the network nodes is learned from the training, and indicates how much impact it has on the final prediction. The number of hidden layers and the number of nodes are some of the examples of hyperparameters you can set for a neural network.

APIs 76

APIs Enterprise Benchmark Metrics 76

AWS Machine Learning

JULY 19, 2022

To test the model output, we use a Jupyter notebook to run Python code to detect custom labels in a supplied image by calling Amazon Rekognition APIs. Start the model and analyze the image with the trained model using the Rekognition Custom Labels API. In this example, we use a private workforce to perform the data labeling job.

APIs 70

APIs Metrics Enterprise Government 70

AWS Machine Learning

SEPTEMBER 8, 2023

The TextractAsync task calls Amazon Textract using the asynchronous Application Programming Interface (API) following best practices with Amazon Simple Notification Service ( Amazon SNS ) notifications and OutputConfig to store the Amazon Textract JSON output to a customer Amazon S3 bucket.

Construction 102

Construction Metrics Best practices APIs 102

AWS Machine Learning

SEPTEMBER 9, 2022

The platform has shown a 3% boost to customer engagement metrics tracked (liking a show, following a creator, enabling upcoming show notifications) since its launch in May 2022. The independent nature of each individual metric transformation also makes Lambda, which is a stateless service on its own, a good fit for this problem.

Personalization 72

Personalization APIs Engineering Metrics 72

AWS Machine Learning

JULY 24, 2023

If the model changes on the server side, the client has to know and change its API call to the new endpoint accordingly. In this post, we share best practices to deploy deep learning models with FastAPI on AWS Inferentia NeuronCores. For example, NEURON_RT_NUM_CORES=2 myapp.py 3 Inf1.24xlarge 16 64 1.5

Scripts 72

Scripts APIs Engineering Best practices 72

AWS Machine Learning

NOVEMBER 22, 2023

All of the AWS AI services (for example, Amazon Textract , Amazon Comprehend , or Amazon Comprehend Medical ) used in IDP solutions are fully managed AI services where AWS secures their physical infrastructure, API endpoints, OS, and application code, and handles service resilience and failover within a given region.

APIs 82

APIs Accountability Enterprise Transportation 82

Serenova

JUNE 24, 2020

The most valuable contact center solutions are designed to fit into your ecosystem with pre-built integrations and also offer integrations using APIs. Seven Omnichannel Contact Center Best Practices for Better Customer Experiences. Constant Information Gathering Along the Customer Journey. Integrate Tools.

Contact Center 98

Contact Center Multichannel contact center solutions Cloud contact 98

AWS Machine Learning

NOVEMBER 16, 2022

For an example account structure to follow organizational unit best practices to host models using SageMaker endpoints across accounts, refer to MLOps Workload Orchestrator. Some things to note in the preceding architecture: Accounts follow a principle of least privilege to follow security best practices.

Accountability 82

Accountability Best practices Scripts Engineering 82

AWS Machine Learning

OCTOBER 5, 2022

Examples of user behavior include the number of times the user signed in from a specific IP address. For a real-time prediction, you call the GetEventPrediction API after a user presents valid login credentials to quantify the risk of ATO. The ATI model has both required and optional variables. Category. Choose Create event type.

Accountability 70

Accountability APIs Metrics Engineering 70

Serenova

JUNE 24, 2020

The most valuable contact center solutions are designed to fit into your ecosystem with pre-built integrations and also offer integrations using APIs. Seven Omnichannel Contact Center Best Practices for Better Customer Experiences. Constant Information Gathering Along the Customer Journey. Integrate Tools.

Contact Center 98

Contact Center Multichannel contact center solutions Cloud contact 98

delighted

DECEMBER 5, 2022

For example, you can set up an Alert that will go to the support team when someone mentions “help,” “support,” or “customer service,” so that a support member can jump on urgent requests quickly. That’s why it’s key to choose a survey platform that’s easy to use, with best practices baked in, and to automate as much as you can.

Surveys 90

Surveys Feedback Best practices APIs 90

Totango

MAY 17, 2023

By empowering sales, marketing and customer success teams to work together more closely, his team can ensure initial goals and metrics are clearly understood and the appropriate milestones are transparently agreed upon.

Sales 108

Sales Marketing Metrics APIs 108

AWS Machine Learning

APRIL 24, 2023

In this post, we explore how AWS customer Pro360 used the Amazon Comprehend custom classification API , which enables you to easily build custom text classification models using your business-specific labels without requiring you to learn machine learning (ML), to improve customer experience and reduce operational costs.

APIs 62

APIs Customer Experience Feedback Chatbots 62

AWS Machine Learning

MARCH 13, 2023

For example, in video frames captured by a moving vehicle, class labels can include vehicles, pedestrians, roads, traffic signals, buildings, or backgrounds. In the following example, the initial segmentation result isn’t accurate because of the weak boundaries near the shadow.

Metrics 68

Metrics APIs Feedback Engineering 68

AWS Machine Learning

SEPTEMBER 1, 2023

Text-to-image – Labeled data, such as pairs of , has been used to train FMs, which are able to predict the best combination of pixels. Example use cases are clothing design generation or imaginary personalized images. One main generative AI use case example is music composition. 15K available FM reference Step 1.

Engineering 102

Engineering Accountability Construction APIs 102

Select VoiceCom Blog

APRIL 17, 2023

Establishing key performance indicators (KPIs) and monitoring these metrics help you measure progress and flag any factors that might be an issue in the long run. Business Process Management Best Practices Following BPM best practices is essential to effectively manage and improve your company’s processes for success.

Management 52

Management Business Process Outsourcing Best practices outsourcing 52

Talkdesk

OCTOBER 8, 2020

So which best practices should banks embrace in their pursuit of seamless client experiences (CX) in the age of digital banking? Many on-premise solutions are very costly to maintain and take a lot of time and money to make changes with minimal integration to best of breed applications. Embrace the cloud.

Banking 119

Banking Chatbots Virtual Agent Contact Center 119

AWS Machine Learning

OCTOBER 2, 2023

For more information about best practices, refer to the AWS re:Invent 2019 talk, Build accurate training datasets with Amazon SageMaker Ground Truth. For this we use AWS Step Functions , a serverless workflow service that provides us with API integrations to quickly orchestrate and visualize the steps in our workflow.

Scripts 92

Scripts Construction Engineering APIs 92

pindrop

JULY 6, 2021

An example would be “Which of these addresses have you been associated with in the past?” Static knowledge-based authentication is the use of questions with presumably unique answers that should be specific to you – for example, “What is your favorite food?” Keep things simple with API integration whenever possible.

Contact Center 70

Contact Center Average Handle Time APIs Best practices 70

AWS Machine Learning

SEPTEMBER 9, 2022

Amp wanted a scalable data and analytics platform to enable easy access to data and perform machine leaning (ML) experiments for live audio transcription, content moderation, feature engineering, and a personal show recommendation service, and to inspect or measure business KPIs and metrics. This post is the first in a two-part series.

Analytics 69

Analytics Engineering APIs Metrics 69

AWS Machine Learning

APRIL 6, 2023

While keeping a constant collaborative workstream with our team, MLSL helped us with upskilling our professionals when it comes to scientific excellence and best practices on ML development using AWS infrastructure.” – Bart Zeeman, Strategist and Analyst at CTO office in NXP Semiconductors.

Sales 78

Sales Metrics APIs Marketing 78

AWS Machine Learning

MARCH 13, 2023

The performance of the models is evaluated based on the model-specific metrics (such as F1 score, MSE, or confusion matrix). We use the SageMaker list-models API to identify if it’s retraining based on the model retraining version number and timestamp.

Engineering 81

Engineering APIs Metrics Management 81

AWS Machine Learning

JANUARY 4, 2024

In this post, we provide an introduction to text to SQL (Text2SQL) and explore use cases, challenges, design patterns, and best practices. Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) via a single API, enabling to easily build and scale Gen AI applications.

Best practices 118

Best practices Enterprise Engineering APIs 118

AWS Machine Learning

AUGUST 14, 2023

SageMaker JumpStart also provides solution templates that set up infrastructure for common use cases, and executable example notebooks for machine learning (ML) with SageMaker. Although we’ve used and tested Falcon-40b-instruct for this example, you may use any Hugging Face model available on SageMaker.

Enterprise 69

Enterprise Scripts Best practices Analytics 69

AWS Machine Learning

NOVEMBER 22, 2022

The solution improved the manual forecast by an average of 10% in regards to the WAPE metric. The quantitative aspect refers to evaluation during the backtesting and comparing the accuracy metric, such as WAPE. Take the footwear business as one example. This leads to a direct savings of 16 labor hours monthly.

Sales 80

Sales Metrics APIs Healthcare 80

AWS Machine Learning

FEBRUARY 16, 2023

The following are examples of the results from the search for different document types: RTF – Input data in RTF format uploaded to the S3 bucket and sync the data source: The following screenshot shows the search results. Pass the document as binary data (blob). As a data source. For more information, see Creating a data source.

Enterprise 69

Enterprise APIs Engineering Best practices 69

SharpenCX

MARCH 2, 2021

The amount of data, strategies, “best practices,” and software options out there give you so many choices they paralyze you. Look at metrics to identify customer demographics and behaviors. For example, Gen Z and Millennials prefer live chat over phone support. Here are some example questions to ask yourself: .

Customer Experience 67

Customer Experience Coaching Call Center Contact Center 67

CustomerSuccessBox

FEBRUARY 28, 2022

Which is the key customer retention metrics to track?- Best practices: Consumption vs subscription. Best Practices: It has its NRR retained at $2B ARR. Best Practices: 1000 customers of all pay $100k +. Best Practices: Freemium is a direct conversion and lead generation strategy.

SaaS 52

SaaS Best practices Enterprise Customer retention 52

CustomerSuccessBox

APRIL 3, 2022

Find your access credentials and API key information below. An API key is available under xxxxxxxxxxxxxxxxx Technical Resources Also find the resources for your tech team, if they wish to review. Cheers, CSM Journey templates (example-playbooks). For example- sending alerts for checking out playbooks.

APIs 52

APIs Accountability SaaS Marketing 52

Serenova

JUNE 24, 2020

The most valuable contact center solutions are designed to fit into your ecosystem with pre-built integrations and also offer integrations using APIs. 7 Omnichannel Contact Call Center Best Practices for Better Customer Experiences. Constant Information Gathering Along the Customer Journey.

Call Center 40

Call Center Multichannel Contact Center contact center solutions 40

AWS Machine Learning

NOVEMBER 9, 2022

For example, an application for revising English composition always includes several models, such as BERT for text classification and GECToR to grammar checking. The Triton server loads multiple models and exposes ports 8000, 8001, and 8002 as gRPC, HTTP, and metrics server. We use YOLOv5 as an example. Launch a G4dn.2xlarge

Engineering 79

Engineering Accountability APIs Metrics 79

AWS Machine Learning

OCTOBER 13, 2022

AWS offers a pre-trained and fully managed AWS AI service called Amazon Rekognition that can be integrated into computer vision applications using API calls and require no ML experience. You just have to provide an image to the Amazon Rekognition API and it can identify the required objects according to pre-defined labels.

Healthcare 70

Healthcare APIs Automotive Consulting 70

AWS Machine Learning

NOVEMBER 16, 2023

The more detailed AI ToolSuite requirements were driven by three example use cases: Develop a computer vision application aimed at object detection at the edge. Another important metric is the efficiency for data science users. The following outcomes were achieved: User adoption is one of the key leading indicators for Philips.

Healthcare 88

Healthcare Government Engineering APIs 88

AWS Machine Learning

DECEMBER 5, 2022

Then we dive into the two key metrics used to evaluate a biometric system’s accuracy: the false match rate (also known as false acceptance rate) and false non-match rate (also known as false rejection rate). Finally, we discuss a framework and best practices for performing an evaluation of an identity verification service.

Metrics 69

Metrics Best practices Banking APIs 69

AWS Machine Learning

MARCH 6, 2023

In this post, we dive into tips and best practices for successful LLM training on Amazon SageMaker Training. The post covers all the phases of an LLM training workload and describes associated infrastructure features and best practices. Some of the best practices in this post refer specifically to ml.p4d.24xlarge

Best practices 78

Best practices APIs Transportation Scripts 78

The Northridge Group

MAY 2, 2023

To get a handle on ChatGPT, its implications, benefits, challenges, and best practices for contact centers we had a virtual conversation recently with Nathan Hart, Senior Director of Technology, Solutioning & Data Analytics, The Northridge Group. and most recently (at presstime) GPT-4. But ChatGPT can do much more than just reply.

Contact Center 67

Contact Center B2C Chatbots B2B 67