A 5-Step Checklist for Mastering Enterprise AI
CSM Magazine
JANUARY 12, 2021
Whenever a new iteration of the AI tool is released, remember to monitor key metrics that reflect and reinforce your original goals such as ‘What % of users engage with the assistant?’, ‘What are the most popular topics?’ How many visitors request transfer to a live agent?’ For more information, please visit www.ebi.ai.
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