Cincom

MAY 8, 2024

Automated Document Generation: CPQ software produces professional quote documentation tailored to the products selected. Integration with Existing Systems: APIs facilitate data sharing between CPQ and other core platforms like CRM, ERP, accounting, e-commerce, and more.

Enterprise 52

Enterprise Sales CRM Upselling 52

AWS Machine Learning

MARCH 29, 2023

In this post, we discuss how the IEO developed UNDP’s artificial intelligence and machine learning (ML) platform—named Artificial Intelligence for Development Analytics (AIDA)— in collaboration with AWS, UNDP’s Information and Technology Management Team (UNDP ITM), and the United Nations International Computing Centre (UNICC).

APIs 74

APIs Construction Metrics Technology 74

AWS Machine Learning

DECEMBER 6, 2023

Such data often lacks the specialized knowledge contained in internal documents available in modern businesses, which is typically needed to get accurate answers in domains such as pharmaceutical research, financial investigation, and customer support. This task involves answering analytical reasoning questions.

Analytics 109

Analytics APIs Engineering Construction 109

Nicereply

NOVEMBER 16, 2021

This document will give you a comprehensive view of what you can expect from the Front CSAT survey. Pro: Analytics. The good thing about analytics is that you don’t need to go to any third-party solution. You have ratings, comments, and analytics in one place. Built-in Front CSAT tool overview.

Surveys 111

Surveys Metrics Analytics Enterprise 111

AWS Machine Learning

JUNE 24, 2022

In a previous post , we talked about analyzing and tagging assets stored in Veeva Vault PromoMats using Amazon AI services and the Veeva Vault Platform’s APIs. The Amazon AppFlow Veeva connector is the first Amazon AppFlow connector supporting automatic transfer of Veeva documents. Moreover, you can import document metadata.

APIs 78

APIs Healthcare SaaS Engineering 78

AWS Machine Learning

NOVEMBER 8, 2023

We have developed a MONAI Deploy connector to AHI to integrate medical imaging AI applications with subsecond image retrieval latencies at scale powered by cloud-native APIs. AHI provides API access to ImageSet metadata and ImageFrames. Metadata contains all DICOM attributes in a JSON document.

Healthcare 102

Healthcare APIs Enterprise Engineering 102

aircall

JANUARY 25, 2023

Its features include AI, voice, analytics, and workforce management. The best integrations should include a one-click set-up, webhooks and API, computer telephony integration (CTI), contact synchronization, and insight cards. Analytics When it comes to the success of a cloud-based phone system , success is in the details.

Interactive Voice Response 62

Interactive Voice Response call center solutions Analytics APIs 62

AWS Machine Learning

AUGUST 14, 2023

Enterprise search is a critical component of organizational efficiency through document digitization and knowledge management. Enterprise search covers storing documents such as digital files, indexing the documents for search, and providing relevant results based on user queries. Initialize DocumentStore and index documents.

Enterprise 74

Enterprise Scripts Best practices Analytics 74

AWS Machine Learning

NOVEMBER 22, 2022

We also demonstrate how to understand the different sentiments associated with specific entities in the text (such as company, product, person, or brand) directly from the API. The Amazon Comprehend sentiment API identifies the overall sentiment for a text document. Use cases for real-time sentiment analysis.

APIs 73

APIs CRM Feedback B2C 73

NobelBiz

NOVEMBER 27, 2023

Integrated Call Center Analytics: Call logging software with built-in call center analytics tools provides valuable insights into call patterns and trends. These tools analyze call data and generate reports or visualizations that highlight key metrics, such as call volumes, peak call times, or average call duration.

Call Logging 59

Call Logging voip Contact center software CRM 59

AWS Machine Learning

APRIL 19, 2023

After reading a few blog posts and DJL’s official documentation, we were sure DJL would provide the best solution to our problem. In this case, it detects the DJL PyTorch engine implementation, which will act as the bridge between the DJL API and the PyTorch Native. The following diagram outlines the workflow of the DJL solution.

Engineering 81

Engineering APIs Scripts Education 81

AWS Machine Learning

DECEMBER 21, 2022

Apache Iceberg is an open table format for very large analytic datasets. It manages large collections of files as tables, and it supports modern analytical data lake operations such as record-level insert, update, delete, and time travel queries. put_record API to ingest individual records or to handle streaming sources.

Scripts 79

Scripts Engineering APIs Big data 79

Nicereply

JUNE 11, 2020

Finding real-life strategies to weave your metrics into your day-to-day life at work is the best thing you can do to keep your company healthy and keep your team members engaged. There’s a metric for everything, and new tools and AI make it super easy to get a handle on what your customers are feeling, thinking and doing within your product.

Customer Experience 69

Customer Experience Customer centricity Metrics Surveys 69

JustCall

APRIL 5, 2023

Organizations need to embrace the CSM approach to build a trustworthy relationship with customers and track their performance using customer relationship management analytics. Traditional customer support models will not cut it. What is customer success management or CSM? out of 5. In other words, hyper-personalization is the key to success.

Management 52

Management CRM Analytics Customer retention 52

aircall

NOVEMBER 16, 2022

The ideal alternative will seamlessly integrate with third-party software to ensure that you have insight into all business metrics in one place. . Custom analytics. Document sharing. Measure key performance metrics . The onboarding process. Live activity feeds. 50+ additional features in the Essentials package alone.

CRM 62

CRM call center software APIs Government 62

AWS Machine Learning

NOVEMBER 16, 2023

Reproducibility and traceability must be enabled automatically by the end-to-end data processing pipelines, where many mandatory documentation artifacts, such as data lineage reports and model cards, can be prepared automatically. These reports document the versioning of datasets, models, and code.

Healthcare 95

Healthcare Government Engineering APIs 95

aircall

DECEMBER 19, 2022

Analytics. A VoIP platform that offers you analytical insights into your calls can help you increase your communication power and efficiency. Entry-level features: Up to 20 users, voicemail-to-text, team messaging, business phone or toll-free numbers, document sharing. Pricing: Starting from $19.99 per user per month .

voip 62

voip Analytics APIs Interactive Voice Response 62

AWS Machine Learning

MAY 30, 2024

AWS Prototyping successfully delivered a scalable prototype, which solved CBRE’s business problem with a high accuracy rate (over 95%) and supported reuse of embeddings for similar NLQs, and an API gateway for integration into CBRE’s dashboards. The following diagram illustrates the web interface and API management layer.

Real estate 113

Real estate APIs Metrics Construction 113

SmartKarrot

JULY 8, 2020

Be it a product or a service, analytics helps you to visualize and understand customer behavior discretely. But when it comes to choosing the right platform for web analytics, you have a plethora of options to choose from. But when it comes to choosing the right platform for web analytics, you have a plethora of options to choose from.

Analytics 10

Analytics SaaS APIs Advertising 10

Help Scout

MAY 12, 2021

For a subscription business, this is a clear and simple metric. Develop analytical reading skills. Effective customer service teams can read analytically, uncovering information beyond the surface level. Learn more in Why Analytical Reading Is a Must-Have Skill. Not every customer can communicate clearly in writing.

Customer retention 115

Customer retention Finance Analytics Customer effort 115

AWS Machine Learning

SEPTEMBER 1, 2023

These teams are as follows: Advanced analytics team (data lake and data mesh) – Data engineers are responsible for preparing and ingesting data from multiple sources, building ETL (extract, transform, and load) pipelines to curate and catalog the data, and prepare the necessary historical data for the ML use cases. words for English).

Engineering 110

Engineering Accountability Construction APIs 110

Cincom

MAY 3, 2024

Manually creating customized communication documents like quotes, invoices, contracts, and reports is an inefficient process prone to human error. If you’re considering implementing a document automation solution for your organization, there are several key capabilities to evaluate during your search. What Is Document Automation?

Enterprise 40

Enterprise CRM APIs Customer retention 40

AWS Machine Learning

MAY 9, 2024

Verisk (Nasdaq: VRSK) is a leading data analytics and technology partner for the global insurance industry. Through advanced analytics, software, research, and industry expertise across over 20 countries, Verisk helps build resilience for individuals, communities, and businesses.

Engineering 120

Engineering Customer Support APIs Government 120

AWS Machine Learning

APRIL 19, 2023

The ability to effectively handle and process enormous amounts of documents has become essential for enterprises in the modern world. Due to the continuous influx of information that all enterprises deal with, manually classifying documents is no longer a viable option.

APIs 83

APIs Metrics Enterprise Best practices 83

AWS Machine Learning

JANUARY 26, 2024

Accelerate your security and AI/ML learning with best practices guidance, training, and certification AWS also curates recommendations from Best Practices for Security, Identity, & Compliance and AWS Security Documentation to help you identify ways to secure your training, development, testing, and operational environments.

Best practices 129

Best practices Government Engineering Accountability 129

SmartKarrot

AUGUST 10, 2021

Provide analytics and reporting for the Customer Success revenue team, including forecasting, pipeline analysis, quarter and year-end reports, board slides, performance to quota, deal tracking and close rates. Partner with the executive leadership team to develop and execute account engagement, retention, and growth strategies.

Engineering 17

Engineering Best practices APIs Accountability 17

AWS Machine Learning

SEPTEMBER 27, 2022

In addition to viewing the default service quotas, you can now view your account’s applied custom quotas for a specific Region, view your historical utilization metrics per applied quota, set up alarms to notify when utilization approaches a threshold, and add tags to your quotas for easier organization. Synchronous Operations. US East (N.

Self service 76

Self service APIs Management Accountability 76

AWS Machine Learning

MAY 2, 2024

As new embedding models are released with incremental quality improvements, organizations must weigh the potential benefits against the associated costs of upgrading, considering factors like computational resources, data reprocessing, integration efforts, and projected performance gains impacting business metrics.

Benchmark 110

Benchmark Metrics Enterprise APIs 110

AWS Machine Learning

MAY 25, 2023

With Amazon Kendra, you can find relevant answers to your questions quickly, without sifting through documents. Although the Amazon Kendra console comes equipped with an analytics dashboard, many of our customers prefer to build a custom dashboard. Such grouping of similar queries can be done using the concept of semantic similarity.

Automotive 76

Automotive Metrics Analytics APIs 76

AWS Machine Learning

NOVEMBER 6, 2023

We also show how to get started quickly using the latest version of our open source solution, Live Call Analytics with Agent Assist. However, most summaries are empty or inaccurate because manually creating them is time-consuming, impacting agents’ key metrics like average handle time (AHT).

Contact Center 112

Contact Center CRM Analytics Average Handle Time 112

AWS Machine Learning

OCTOBER 11, 2022

It provides APIs powered by ML to extract key phrases, entities, sentiment analysis, and more. In Amazon Comprehend, you can classify your documents using two modes: multi-class or multi-label. Multi-class mode identifies one and only one class for each document, and multi-label mode identifies one or more labels for each document.

APIs 79

APIs Enterprise Engineering Accountability 79

SmartKarrot

AUGUST 2, 2022

Digital marketers and B2B SaaS organizations both value engagement metrics. You can fine-tune your users’ experience to ensure they get the most out of your software by using engagement analytics. Mixpanel is a platform for internet and digital analytics and user behavior. So, without further delay, let us get started.

B2B 10

B2B SaaS Analytics APIs 10

Cincom

MAY 8, 2024

By making communication a priority, companies see growth across all metrics. CCM platforms aggregate templates, branding guidelines, customer data, and analytical capabilities into a single solution for consistent communication execution at scale. Continuously analyze performance metrics on automation to refine over time.

Best practices 52

Best practices Metrics Education CRM 52

Cincom

MAY 8, 2024

CCM software consolidates different conversations into one system for designing, deploying, and tracking documents. CCM platforms also often integrate document automation tools that assemble customized documents like contracts and statements by pulling modular content components into templates.

Analytics 52

Analytics Enterprise Best practices Personalization 52

AWS Machine Learning

DECEMBER 18, 2023

It is a document based storage that provides a fully managed database, with built-in full-text and vector Search , support for Geospatial queries, Charts and native support for efficient time series storage and querying capabilities. Solution overview Users persist their transactional time series data in MongoDB Atlas.

Finance 111

Finance APIs Analytics Scripts 111

Pointillist

JULY 25, 2018

By Swati Sahai Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics 1.

Analytics 43

Analytics Metrics Government Journey mapping 43

AWS Machine Learning

SEPTEMBER 23, 2022

Amazon CloudWatch – A monitoring and observability service that collects monitoring and operational data in the form of logs, metrics, and events. Amazon DynamoDB – A key-value and document database that delivers single-digit millisecond performance at any scale. Set up the environment variables so they can be accessed in the code.

APIs 92

APIs Metrics Management Analytics 92