JustCall

APRIL 3, 2024

Automation features and open API: An auto dialer offers open APIs so your developers can- – Build automation workflows for call logging, – Build workflows for notes logging – Help with reporting and analytics tasks (i.e., Open API for custom integrations and workflows.

Sales 52

Sales CRM Scripts APIs 52

JustCall

JANUARY 29, 2024

As a whole, JustCall is an AI-powered customer communications platform with a ton of nifty voice, SMS, analytics, collaboration , and automation features. But one of its most remarkable features is the Sales Dialer. These are features every outbound team needs to see a measurable difference in efficiency and productivity.

Sales 52

Sales APIs Analytics Abandon rate 52

JustCall

FEBRUARY 28, 2024

Embrace change with customizable workflows and open APIs for future integrations. JustCall, known for its competitive pricing and crystal-clear call quality, excels in quick set-up and boasts advanced features like call recording and analytics. Call recording: Useful for training purposes and improving staff performance.

Real estate 52

Real estate CRM Sales Analytics 52

JustCall

DECEMBER 23, 2022

It allows you to get real-time conversational insights and shortens agents’ learning curves with AI-based scores and analytics. Monitor, whisper, or barge – Managers can listen to live agent calls and/or guide agents with call whispering or speak directly with the customer using call barging. per user per month.

voip 52

voip APIs CRM Enterprise 52

JustCall

APRIL 12, 2023

Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation. Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

JustCall

APRIL 12, 2023

Look for an alternative that offers APIs to integrate it with other tools you use. Look for a tool that provides the necessary features for your sales process, such as call recording, analytics, and integrations with other tools. Call recording – Record and monitor agent calls to improve quality and performance.

Sales 52

Sales Coaching CRM Contact center software 52

Tenfold - Contact Center Blog

DECEMBER 28, 2017

Leading Technologies for Workforce Management in Call Centers. An efficient workforce management approach combines demand generation, skills repository, talent acquisition, allocation, learning and analytics to deliver robust talent connect. Calls can be routed to the appropriate agent group for better response.

call center workforce 54

call center workforce Call Center Technology Management 54