What Customer-Centric Companies Must Do To Become Customer-Obsessed
Beyond Philosophy
JULY 5, 2015
Customer obsession, what I refer to as ‘inside-out’ customer-centricity, has been a frequent subject of my blogs and articles. Customer Focus.
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Become a Consumer Customer Service Expert !
Teresa Allen
JUNE 1, 2017
Much talk followed the United Airlines passenger being dragged off a plane and the subsequent incident involving a family that was asked to leave when the name on the ticket didn’t match the name of the person flying. Every airline ticket you buy comes with about a page of fine print detailing what you as a passenger can and cannot do.
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Become a Consumer Customer Service Expert !
Teresa Allen
JUNE 1, 2017
Much talk followed the United Airlines passenger being dragged off a plane and the subsequent incident involving a family that was asked to leave when the name on the ticket didn’t match the name of the person flying. Every airline ticket you buy comes with about a page of fine print detailing what you as a passenger can and cannot do.
Become a Consumer Customer Service Expert !
Teresa Allen
JUNE 1, 2017
Much talk followed the United Airlines passenger being dragged off a plane and the subsequent incident involving a family that was asked to leave when the name on the ticket didn’t match the name of the person flying. Every airline ticket you buy comes with about a page of fine print detailing what you as a passenger can and cannot do.
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