JustCall

AUGUST 8, 2023

Here’s a deeper look at how conversational AI can increase eCommerce sales. 10 Ways Conversational AI Can Increase eCommerce Sales 1. Personalize Marketing Campaigns It was back in 2015 when Forrester discovered that 8 out of 10 consumers would choose and pay more for a brand that offers personalized services or experiences.

Sales 52

Sales Upselling Revenue potential Customer centricity 52

SmartKarrot

OCTOBER 5, 2023

Account mining, or the practice of deepening relationships with existing customers to upsell or cross-sell, is the gold standard for sustained business growth. Rather than endlessly chasing new leads, why not maximize revenue from those already in the fold? Maximizing revenue is tightly bound to efficient account mining.

Accountability 10

Accountability Upselling Journey mapping Feedback 10

Babelforce

APRIL 13, 2022

Sales forecasting. Sales forecasting is a prediction of future sales on sales data. Whether it’s about general sales or sales of a particular service or product, your company can make plans for resources, workforce, inventory, cash flow, and investment capital. Accounting forecasting.

Workload forecasts 52

Workload forecasts Advertising Call Center Sales 52

Amity

DECEMBER 5, 2018

Winning by Design is a premier provider of strategy consulting and coaching programs for SaaS Sales and Customer Success organizations. They are the leaders in SaaS Sales consulting and training, and have recently added Customer Success to their area of expertise. Just doing work with a Sales team is only half of the process.

SaaS 84

SaaS Consulting Consulting Coaching 84

Totango

NOVEMBER 12, 2020

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. To do this, SevenRooms leveraged a Customer Success platform to enable their employees to quickly see how an account was doing, enabling everyone on the team to stay up to date with customer progress.

Technology 101

Technology Customer centricity Enterprise Surveys 101

DMG Consulting

MAY 15, 2018

While most contact center infrastructure is still installed on-premises—market replacements generally occur every six to 10 years—cloud-based contact center infrastructure is where market momentum is happening, in the form of growing sales, technical innovation, and the creation of a large and lucrative ecosystem of partnerships.

contact center solutions 59

contact center solutions Cloud contact Contact Center Revenue potential 59

Totango

NOVEMBER 12, 2020

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. To do this, SevenRooms leveraged a Customer Success platform to enable their employees to quickly see how an account was doing, enabling everyone on the team to stay up to date with customer progress.

Technology 86

Technology Customer centricity Enterprise Surveys 86