about partners 
Beyond Philosophy
JANUARY 4, 2024
My podcast partner and I came up with six we learned this past year, and I wanted to share them with you as well. For example, this past year, my podcast partner was working on a book proposal and fell into another book project with a colleague while doing so. This year is about artificial intelligence (AI).
Callminer
NOVEMBER 7, 2021
We recently announced our LISTEN 2021 Award winners, including seven LISTEN 2021 Analyst Award winners, and Top Partner and Top Customer of the Year. Read the blog to learn about the recipients.
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Beyond Philosophy
MARCH 29, 2024
However, his ghosting experience didn’t come from a romantic partner but a professional one. Contacting people about products or services can take time and effort. Colin has been ghosted. He was surprised, considering he is married and has been for decades. Job candidates get ghosted by companies during interviews, and vice versa.
ShepHyken
FEBRUARY 6, 2023
Treat your customers as partners. If you partner with them by helping them, you are not just selling them a product. Reach out to customers who leave a negative comment, ask them about what happened, and let them know what you can do for them. We’re all about doing both.” You are helping them succeed.
Speaker: Brian Morin, CMO, SmartAction & Aarde Cosseboom, Director of GMS Technology and Product, TechStyle Fashion Group
If you're not already using conversational AI, then you may be on the fence regarding their usefulness in the field, or perhaps you're unsure about how to implement it at your company. You will learn: What factors went into TechStyle's first decision between tackling internally or outsourcing to a partner. How TechStyle saved $1.1M
Beyond Philosophy
FEBRUARY 1, 2024
Learn more about Colin Shaw : Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Moreover, those results will change over time, which tells you even more about the market. For example, my podcast partner and I did a survey using YouGov’s self-service platform.
Beyond Philosophy
JULY 13, 2021
We discussed this topic of outsourcing on a recent podcast , where my co-host shared a story about his friend who ordered a trampoline. When they called the vendor about the issues, the trampoline vendor was not as responsive as they had hoped since the installation was the third-party company’s responsibility.
Speaker: Liz Richardson and Deena Zenyk
But how do you go about formalizing a process that proves your customers are important to you and achieves reliable business outcomes? Higher Logic is partnering with Captivate Collective’s Liz Richardson and Deena Zenyk, both of whom are pioneering leaders in the customer advocacy field.
Speaker: Peter Armaly - Senior Director and Advisor of Customer Success at Oracle
So why is there still ongoing debate and angst about customer success not being treated as an equal partner to its sales peers? Join this webinar with Peter Armaly, Senior Director and Adviser for Customer Success at Oracle, who will share his experiences, discuss some research, and offer guidance and opinions on this debate.
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