Netomi

JANUARY 5, 2022

Customer service leaders come in all shapes and sizes. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Stacy Sherman.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

VirtualPBX

JUNE 26, 2019

We’re happy to announce our receipt of the 2019 Unified Communications Product of the Year Award , presented by TMC and INTERNET TELEPHONY magazine, for development of our SIP Trunking service. This year’s honored developers include some of the biggest names in the communications market.

voip 45

voip Telecommunications Enterprise Marketing 45

ChurnZero

JANUARY 13, 2022

As the demand for Customer Success surges within SaaS, so too does the need for effective leaders to spearhead this expanding function and steer its strategy and success. Over the course of the pandemic, Customer Success has cemented itself as a central business driver of growth and profit. 10 Customer Success Leaders to Watch in 2022.

Chief Customer Officer 98

Chief Customer Officer SaaS Engineering Consulting 98

Enghouse Interactive

MARCH 19, 2021

It is fair to say that the past year has been an odd one. Since my crystal ball is still broken, research remains the most reliable way of figuring out what’s in customers’ minds. For the past 10 years BT has been doing a biennial global temperature check of customer priorities for customer experience.

Coaching 74

Coaching Technology Consulting Consulting 74

C Space

MARCH 7, 2019

International Women’s Day 2019: I’mbalanced. Over the last few days, everyone has been given the opportunity to make a small suggestion for a better, more balanced 2019 and beyond. In 2017, he won the MRS Best Agency Award as C Space London’s joint-managing director, along with Felix Koch. Phil Burgess.

Advertising 40

Advertising Metrics Customer Experience Marketing 40

Enghouse Interactive

MARCH 19, 2021

It is fair to say that the past year has been an odd one. Since my crystal ball is still broken, research remains the most reliable way of figuring out what’s in customers’ minds. For the past 10 years BT has been doing a biennial global temperature check of customer priorities for customer experience.

Coaching 40

Coaching Technology Consulting Consulting 40

Netomi

FEBRUARY 28, 2022

Women of Influence: 25 Innovative Customer Experience Leaders. As the COVID-19 pandemic disrupted many industries worldwide, customer experience proved to be more important than ever. Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience.

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64