Jon Arnold

MARCH 14, 2023

That makes good business sense, and to clarify, Sam said they weren’t moving away from UCaaS, or their bigger XCaaS story. Hunter Middleton explained how they have two frameworks for this - Cloud 8 and Infra8 - where they’ve already developed 300 microservices. 8x8’s new branding - keeping XCaaS, but going big with OpenAI.

Contact Center 59

Contact Center Analytics CRM Marketing 59

Inbenta

MAY 16, 2022

Richard Conn – Senior Director, Demand Generation, 8×8. Richard Conn is the Senior Director for Demand Generation at 8×8, a leading XCaaS infrastructure communication platform with integrated contact center, voice, video, and chat functionality. Try our Chatbot solution for Telecom for FREE.

Chatbots 52

Chatbots Interactive Voice Response Telecommunications Self service 52

CSM Magazine

AUGUST 16, 2022

The implementation includes 8×8 Secure Pay , an essential XCaaS component powered by PCI Pal , which provides an important layer of security and compliance for credit card payments over the phone. 8×8’s integration with PCI Pal has been a game-changer for us.

APIs 52

APIs Cloud contact CRM Service level 52

Spearline

DECEMBER 8, 2022

Skibbereen technology company Spearline acquires Callstats from 8×8 Skibbereen, Co. Cork, 8 th December 2022: Spearline, a leading global provider of communication testing technologies, has acquired Callstats analytics, diagnostics and optimization technology for WebRTC from 8×8, Inc.

Telecommunications 19

Telecommunications contact center solutions Enterprise Technology 19

Balto

JULY 19, 2023

Louis – Balto , a leader in uniting contact center agents with AI for better conversations, today announced it has joined the new 8×8 Technology Partner Ecosystem by 8×8, Inc. We see the 8×8 relationship as key to our partner strategy and are excited about their path.” About 8×8 Inc.

Technology 52

Technology contact center workforce Coaching Contact Center 52