CSM Magazine

MARCH 23, 2016

There is not a manager out there, that doesn’t have a story to tell about the lessons they learned in their first roles of managing people and teams. A better way may have been a long time coming or a long time being found, the better way usually came about due to a personal growth journey. Rely on Title.

Time management 45

Time management Management Construction Feedback 45

aircall

MAY 15, 2017

Hunting and farming: How Sales and Success thrive together. As an example, let’s say a rep managed to negotiate a deal with one customer for their support team for 20 users offering basic features. Evaluation of how Aircall could fulfil them. How Sales and Success usually close deals. Closing the deal.

Sales 88

Sales Accountability Engineering APIs 88

JustCall

APRIL 5, 2022

a call from a VIP customer might go directly to their account manager). a call from a VIP customer might go directly to their account manager). Smart routing allows businesses to provide personalized experiences for each customer, improving targeting and efficiency, as well as reducing wait times. Smart call routing.

voip 52

voip CRM Interactive Voice Response Sales 52

Comm100

NOVEMBER 23, 2020

Your customer help desk software keeps incoming queries from falling through the cracks by turning them into easily manageable tickets. Once a new ticket is created, it can easily be tagged, sorted, and distributed to the right agent at the right time. This starts with a good help desk or ticketing software.

Chatbots 52

Chatbots Enterprise CRM Customer Support 52

Comm100

FEBRUARY 6, 2018

Depending on what you’re looking to buy and how big your business is, customer engagement software varies from free to hundreds or even thousands of dollars per month. Out of all the customer engagement software tools that are out there, which one is right for your company? The question is a loaded one. Business Seeks Industry-Leading CRM.

CRM 41

CRM Enterprise SaaS Marketing 41