JustCall

JANUARY 30, 2023

This article explores 10 Vonage replacements leading the business phone system and contact center space in 2022/2023. Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. Sales dialer – Deliver calls using an automated dialer.

Interactive Voice Response 52

Interactive Voice Response Enterprise voip Call Logging 52

JustCall

JANUARY 27, 2023

Call recording – Record inbound and outbound calls for monitoring and archives. Whiteboarding – Use whiteboards during video calls. Real-time analytics – The platform delivers real-time communication and performance analytics. Auto-attendant – Create custom IVR menus.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs Enterprise 52

AWS Machine Learning

DECEMBER 21, 2023

In October 2023, SageMaker Canvas announced support for foundation models among its ready-to-use models , powered by Amazon Bedrock and Amazon SageMaker JumpStart. Automate post-call tasks You can also use SageMaker Canvas generative AI to automate post-call work in call centers.

Contact Center 86

Contact Center Scripts Interactive Voice Response contact center solutions 86

JustCall

APRIL 5, 2023

For instance, managers can: Aid, assist, and monitor teams Assign phone numbers Analyze performance Route and transfer calls, etc. The above are just some of the common functions that are implicitly expected from a contact center solution.

call center software 52

call center software Call Center Interactive Voice Response Enterprise 52

JustCall

JANUARY 23, 2023

Enterprises looking for video conferencing services or in-depth analytics reports will have to look for Grasshopper alternatives. To help you pick the right solution, we have compared different alternatives to Grasshopper and created a list of the top 10 business phone solutions for 2023. What is Grasshopper?

Call Logging 10

Call Logging voip Interactive Voice Response Enterprise 10