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Here’s What’s New from June 2022 | Kommunicate Product updates

kommunicate

Last Updated on July 8, 2022 The month of June saw the tech team work harder than ever on an integration that we have all been keenly waiting for – the WhatsApp Cloud API. WhatsApp Cloud API integration: You can now integrate your favorite chatbot builder, Kommunicate with WhatsApp using the WhatsApp Cloud API.

APIs 52
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Innovate or Stagnate: Top 4 Customer Service Trends for 2024

Comm100

This blog will delve into the top four customer service trends that are expected to take center stage in 2024. This blog is written for you, the experienced customer service professionals, who are the driving force behind these changes that will improve CX and internal efficiencies. .” – McKinsey & Co.,

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What CTOs Should Know Before Implementing Conversational AI in the Contact Center

SmartAction

What Conversational AI Offers Sales in 2022 increased by 67% when using conversational AI. It linked via API to internal data sources and current customer input to find a successful solution. This makes it particularly important to ensure proper training of your chatbot and IVR so it can handle a wide variety of queries and tasks.

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Generative AI and multi-modal agents in AWS: The key to unlocking new value in financial markets

AWS Machine Learning

The steps involved are as follows: The financial analyst poses questions via a platform such as chatbots. Large language models – The large language models (LLMs) are available via Amazon Bedrock, SageMaker JumpStart, or an API. The agent answers the question “ What is Amazon’s net loss for fiscal year ending in December 2022?

Marketing 100
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ChatGPT, GPT-3, and Your Conversational AI Solution

Creative Virtual

By Chris Ezekiel, Founder & CEO Since the official announcement in November 2022, there has been an enormous amount of buzz and excitement about OpenAI’s ChatGPT. In some cases, one might be willing to accept a certain risk in exchange for very efficiently making large chunks of information available to a chatbot.

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5 Tools That Help You Deliver A Great Customer Experience

Nicereply

A report released in 2022 by Emplifi reveals that 43% of customers think of their past experiences with a brand when considering a new purchase. WotNot – no-code AI chatbot. The go-to solution, in this case, would be chatbots that will keep the lights on 24/7 at minimal costs. Tool: vcita. Tool: WotNot. Tool: Nicereply.

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Guest Blog: 10 Chatbot Features That Make Your Bot More Helpful to Customers

Comm100

Chatbots are quickly becoming a long-term solution for customer service across all industries. A good chatbot will deliver exceptional value to your customers during their buying journey. But you can only deliver that positive value by making sure your chatbot features offer the best possible customer experience.