DMG Consulting

JUNE 1, 2022

DMG Consulting Releases 2022 – 2023 AI-Enabled Self-Service for the Enterprise Report. What: Releases 2022 – 2023 AI-Enabled Self-Service for the Enterprise report. What: Releases 2022 – 2023 AI-Enabled Self-Service for the Enterprise report. When: Today, 1 June 2022. MEDIA ALERT. Background: .

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DMG Consulting

JUNE 30, 2021

DMG Consulting Releases 2021-2022 Robotic Process Automation Product and Market Report. What: Releases 2021-2022 Robotic Process Automation Product and Market Report. DMG expects RPA revenue in the contact center and customer service sector to increase by 90% in 2021, 85% in 2022, 2023 and 2024, and 80% in 2025.

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DMG Consulting

APRIL 13, 2022

DMG Consulting Releases 2022 – 2023 Workforce Management for the Enterprise Report. What: Releases 2022 – 2023 Workforce Management for the Enterprise Report. What: Releases 2022 – 2023 Workforce Management for the Enterprise Report. When: Today, 9 March 2022. MEDIA ALERT. Learn more at dmgconsult.com. # # #.

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DMG Consulting

MARCH 11, 2021

DMG Consulting Releases 2021 – 2022 Workforce Management Product and Market Report. What: Releases 2021 – 2022 Workforce Management Product and Market Report. DMG expects the WFM market to grow by 10% in 2021, 11% in 2022 and 2023, and 12% in 2024 and 2025. When: Today, 11 March 2021. Learn more at dmgconsult.com.

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CSM Magazine

JANUARY 22, 2024

billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 13.7% January, 2024 – CloudTalk, a Bratislava, Slovakia-based AI-powered calling solution, has raised $28 million in Series B funding. from 2023 to 2030. Company Website: siena.cx Company Website: smartaction.ai Company Website: languageio.com 4.

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DMG Consulting

AUGUST 16, 2022

August 4, 2022 By Donna Fluss. They hold self-service solutions to the same high standards as live agents, expecting accurate, fast, and knowledgeable service, when they want it, in their channel of choice. IVAs: Self-Service Solutions that Work. View this article on the publisher’s website. Like what you’re reading?

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DMG Consulting

AUGUST 3, 2020

For these reasons, DMG projects that the growth rate of IA, based on seats, will be 11% in 2020 and 2021 and 10% in each of the following 3 years, 2022 – 2024. For more information, visit www.dmgconsult.com. # # #.

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