Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide
Lumoa
APRIL 28, 2024
More than 80% of business leaders see customer experience as a growing priority in 2024. Medallia expanded its capabilities with its acquisition of Mindful , the global leader in contact center callback technology in 2022. 78% of customers have backed out of a purchase due to a poor customer experience (CX).
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