Select VoiceCom Blog

JANUARY 3, 2023

According to the IT and Business Process Association of the Philippines (IBPAP), this was a 10.6% increase from the field’s 2020 performance. The Philippines has a strong workforce in the outsourcing sector IBPAP also noted that the industry welcomed another 120,000 full-time employees, a 9.1% million Filipinos.

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outsourcing Business Process Outsourcing Government Education 52

Select VoiceCom Blog

MARCH 21, 2023

Its global outbreak in 2020 showed business leaders the importance of being prepared for any scenario. But health crises aren’t the only things to watch out for, as the business landscape is changing fast. The World Bank reported that companies’ sales plummeted 45% from April to September 2020.

Business Process Outsourcing 52

Business Process Outsourcing outsourcing Government Surveys 52

COPC

JUNE 10, 2021

According to the CXMB Series 2020 Corporate Edition report produced with our partners at Execs in the Know, 62% of survey respondents will not revert to pre-COVID-19 staffing models. Today companies are taking a wait-and-see approach when it comes to pricing for pay-for-performance and governance issues. government.

Real estate 52

Real estate Management Government Business Process Outsourcing 52

CSM Magazine

SEPTEMBER 16, 2022

As the global economic outlook “darkens significantly”, according to International Monetary Fund chief Kristalina Georgieva*, business process outsourcing (BPO) has become crucial for companies seeking to streamline costs and processes.

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Business Process Outsourcing Transportation Telecommunications Government 52

Anexa BPO

NOVEMBER 7, 2021

This was partially boosted by the 2010 Affordable Care Act, which triggered incremental health spending, resulting in $130 billion of incremental healthcare spending by the federal government. The October 2020 unemployment rate of 6.9%

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outsourcing Healthcare Business Process Outsourcing Government 40

Balto

AUGUST 10, 2022

The industries that planned to invest the least were Other ($200,000), Government & Non-Profit ($417,647), and Education ($487,500). August 14, 2020) Don’t Cut Your Marketing Budget in a Recession. Harvard Business Review. How does your company stack up? . The Biggest Budget Cuts Come With the Highest Churn Rates.

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Vistio

JULY 11, 2022

And for about six and a half years I was on the BPO or Business Process Outsourcing team with a particular focus on customer contact and really enjoyed that outside of Boston and went to Stream Global Services for a short time. So that was a lot of fun, really cool stuff. There was a leadership change going on there.

Technology 52

Technology Self service Contact Center Analytics 52