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Want to Create a Customer-Centric Website? Gear Up With These Tips To The Rescue!

LiveChat

Easier said than done, there are many online businesses that are working round the clock to provide the best customer experience. While there are several reasons behind this, the most crucial one is a clear lack of a customer-centric website. The connection between customer loyalty and mission statement can’t be ignored.

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10 Common Customer Service Problems and How to Resolve Them

ProProfs Blog

It only takes one bad experience for the customer to swear off your business forever. . By the same logic, one outstanding customer experience can convert them into loyal brand ambassadors, lifelong. . So, what is the most natural solution to ensure that your relationship with your customers becomes better? .

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The Top Trends in Customer Service for 2016

Comm100

A recent Vision Critical study shows that 84% of CIOs of customer-centric companies are focusing on improving mobile customer experiences. In a March 2015 report , eMarketer predicts that Facebook and Twitter will account for a full one-third of all digital advertising by 2017. Live Chat Is No Longer Just an Option.