Beyond Philosophy

DECEMBER 8, 2015

Powerful new research has produced results which allow companies to identify current levels of employee commitment and provides actionable direction on how to help them become more committed and active brand ambassadors. – Saboteurs , the employees who are the least committed to a brand. There’s a lot more to tell.

Brand ambassadors 170

Brand ambassadors Customer Experience Enterprise Feedback 170

Beyond Philosophy

OCTOBER 29, 2015

They are upgrading the stock and forecasting a positive turning point the brand by the 4th quarter. Morgan Stanley upgraded LULU , predicting that the stock will continue its success in earnings for 2016. First, that listening to the Voice of the Customer (VOC) is an important part of your brand strategy. The VOC is the Key.

Customer Experience 386

Customer Experience Brand ambassadors Consulting Consulting 386

Comm100

JANUARY 14, 2016

As we enter 2016, it appears that this consumer behavior trend will continue through 2016 and beyond. Still, many companies have been slow to adapt their websites and infrastructure to accommodate this technological growth – however, this will change significantly in 2016. billion PC users.) What does this mean for your company?

Customer Service 0

Customer Service Self service Advertising Airlines 0

NICE inContact

AUGUST 25, 2016

Frontline brand ambassadors will increasingly face complex challenges engaging customers with the right data at the right time to provide the right experience. Stop by SpiceCSM’s booth at the 2016 inContact User Conference on October 11-13 in Orlando, Florida. Register today !

Brand ambassadors 48

Brand ambassadors Agent Empowerment Contact Center Enterprise 48

LiveChat

MARCH 6, 2018

One of the best ways to include a wide range of long-tail keywords within your website is to include it them in your blogs. Their unwavering loyalty not only stems from the products and services offered, but also from the brand values. It establishes a connect with customers, turning them into your brand ambassadors.

Customer centricity 28

Customer centricity Brand ambassadors Chatbots Advertising 28

aircall

NOVEMBER 17, 2016

In 2016, 60% of consumers reported having higher expectations in terms of customer service than they did the previous year. This means that adapting your customer service funnel to millennial standards is difficult, but it’s also a gift that keeps on giving; happy customers share that positivity, and can become brand ambassadors.

Customer Service 54

Customer Service Self service Brand ambassadors virtual call center 54