Beyond Philosophy

JANUARY 7, 2016

In 2016, some organizations will focus on the superficial emotional side and will fall further behind more advanced organizations examining the deeper subconscious and psychological emotional influences in Customer Experience. Big data can be used to research past behavior. My Prediction . My Prediction. My prediction.

Employee engagement 186

Employee engagement Big data Analytics Education 186

Beyond Philosophy

JANUARY 7, 2016

In 2016, some organizations will focus on the superficial emotional side and will fall further behind more advanced organizations examining the deeper subconscious and psychological emotional influences in Customer Experience. Big data can be used to research past behavior. My Prediction . My Prediction. My prediction.

Employee engagement 150

Employee engagement Big data Analytics Education 150

Beyond Philosophy

SEPTEMBER 28, 2016

To learn more about Halos and other compelling concepts for business, please read our latest book The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience To The Next Level (Palgrave Macmillan, 2016). If you enjoyed this post you will also find these interesting: Big Data’s Big Problem.

Accountability 419

Accountability Big data Sales Consulting 419

Talkdesk

APRIL 12, 2016

TOPO Sales Summit 2016 was a whirlwind of information, insights and debate. With two days of content, four tracks and 30+ sessions and workshops, TOPO Sales Summit 2016 really packed a punch. As a form of summary, we’ve compiled some of the most memorable quotes from TOPO Sales Summit 2016. Click to Tweet.

Sales 40

Sales Big data call center software Best practices 40

Fonolo

NOVEMBER 17, 2020

Bill Quiseng CX Expert, Speaker & Consultant. The Temkin Group’s 2017 Customer Experience study showed a severe decline in customer experience ratings from 2015 to 2016. But the number of companies that scored ‘good’ or ‘excellent’ increased from 18% in 2016 to 38% in 2017 – the highest rating ever. Call Center Trends 2016.

Contact Center 176

Contact Center Gamification Call Center Average Handle Time 176

AWS Machine Learning

MARCH 30, 2023

While being the well-deserved Switzerland’s #1 since 2016, time will tell whether he pushes Manuel Neuer off the throne in Munich. Tareq Haschemi is a consultant within AWS Professional Services. His skills and areas of expertise include application development, data science, machine learning, and big data.

Telecommunications 68

Telecommunications Consulting Consulting Big data 68

Natalie Petouhof

APRIL 4, 2016

Tweet SOASTA, a leader in performance analytics, announced the Winter 2016 release of its Digital Performance Management (DPM) Platform. Enhancements to two of these technologies, mPulse and CloudTest, are the highlights of the Winter 2016 release. For more information about the SOASTA DPM Platform, please visit: [link].

Management 40

Management Analytics Consulting Consulting 40