article thumbnail

Process mortgage documents with intelligent document processing using Amazon Textract and Amazon Comprehend

AWS Machine Learning

Although each mortgage application may be unique, we took into account some of the most common documents that are included in a mortgage application, such as the Unified Residential Loan Application (URLA-1003) form, 1099 forms, and mortgage note. For specialized documents such as ID documents, Amazon Textract provides the AnalyzeID API.

APIs 85
article thumbnail

How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

Understanding Customer Data Platforms (CDPs) Although similar tools existed in the past, the term Customer Data Platform was first used in 2010. Ask about their API integrations API integrations are important when a call center looks for a CDP vendor because they allow businesses to connect their existing systems and tools to the CDP.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

5 Reasons You Need a Next-Gen Chatbot for Customer Support

Solvvy

Next-gen chatbots (as opposed to the somewhat flawed ‘traditional’, rule-based chatbots from the 2010’s) leverage tools like AI, natural language processing, machine learning, and automation to deliver fast, easy, and high-quality self-service to your customers with a far lower cost-to-serve. What is a Next-Gen Chatbot?

article thumbnail

Manage your Amazon Lex bot via AWS CloudFormation templates

AWS Machine Learning

AWSTemplateFormatVersion: "2010-09-09" Transform: AWS::Serverless-2016-10-31 Description: CloudFormation template for book hotel bot. Similarly, you can use a Lambda function for fulfillment as well, for example writing data to databases or calling APIs save the collected information. Resources: # 1.

article thumbnail

6 Best Marketplaces to Sell Online: Start Your Own Business

JivoChat

You just have to make an account, add the items that you are going to sell, set the delivery and payment methods. . Once your account is approved, the best marketplaces offer a very intuitive interface, so you can start selling immediately. To start selling, you just need to create your account, then you have 2 plan options. .

article thumbnail

How to Think Like a Service Brand and Take the Lead

CSM Magazine

The statement describes an outcome, and the company’s newest services—like banking accounts designed for people who live, work and travel all around the world—tightly align to that outcome. in 2010 to $4.1B Designing an effortless, user-centric delivery experience has helped Domino’s revenue grow from $1.6B in the same period).

article thumbnail

The Definitive 2021 Guide to Customer Effort Score

Nicereply

Created in 2010, the Customer Effort Score is fairly new to the scene but is becoming increasingly more popular. In 2010, a team of researchers at the CEB wanted to uncover the most effective strategies customer service teams used to build loyalty. It’s also possible to use the Nicereply API to build an entirely customized survey flow.