Remove 2004 Remove Best practices Remove Interactive Voice Response Remove Time management
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Conversations with Clients: Ding Yi (Allen), Ant Financial, Part I

COPC

Before implementing our new AI-supported voice interaction system into our service operations, we looked at what solutions were available through existing technologies. Ant Financial was officially founded in October 2014 and originated from Alipay, which was founded in 2004. We definitely wanted to avoid this.

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Conversations with Clients: Ding Yi, Ant Financial, Part I

COPC

Before implementing our new AI-supported voice interaction system into our service operations, we looked at what solutions were available through existing technologies. Ant Financial was officially founded in October 2014 and originated from Alipay, which was founded in 2004. We definitely wanted to avoid this.

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Client Interview Series: Ding Yi at Ant Financial

COPC

is a globally renowned consulting firm in the service industry, and that the influential COPC CX Standard has provided the industry with guidance and best practices in customer experience measurement and management. Ant Financial was officially founded in October 2014 and originated from Alipay, which was founded in 2004.