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The 9 Best SaaS Help Desks + How to Pick the Right Tool

Help Scout

Getting someone to make a one-time purchase is difficult enough, but for SaaS companies that rely on repeat business, the task is even tougher. However, there is one time-tested solution for standing out: offering top-notch customer service. Why is a help desk an important tool for SaaS businesses? Help Scout.

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Twenty Three Influencers in Field Service Management to Follow in 2023

TechSee

[link] [link] Ron Kruse, VP of Service Operations Ron has over 20 years of experience building, transforming, and leading operations teams within the energy, sustainability, and industrial supply sectors. link] Scott VerBracken, VP Automotive Services Scott began his career with AAA ACG (The Auto Club Group) in 2001.

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Top 30 SaaS Companies in India

SmartKarrot

SaaS (Software as a service) has become a buzzword in recent years. A SaaS company is a service provider that hosts applications and makes them available to customers over the internet. India has seen exponential growth in SaaS investments in the last decade. This article will help you –. IBSFintech.

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20 Best BigCommerce Apps (Free & Paid) for 2021

JivoChat

In the time since it launched in 2009, BigCommerce has become a leader in the SaaS e-commerce world. Thanks to its innovative and customized approach to solving e-commerce’s most challenging problems, countless businesses have reached new heights with BigCommerce. CRM & Customer Service. 24/7 analytics.

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The Impact of and Opportunity for Virtual Agents on Call Center Outsourcers

Xaqt

With Artificial Intelligence (AI) now at the forefront of executives’ minds as they look for ways to reduce operating expenses while retaining and acquiring new customers , we believe that Contact Center and Business Process Outsources (BPOs) are uniquely positioned to lead this transition.